Terms and Conditions

Bookings

All bookings made through this site are confirmed, subject to any conditions highlighted during the booking process. At the completion of the booking process you will be presented with a printable booking receipt, with one or more booking reference numbers. These reference numbers should be retained by you and quoted in any future correspondence with your destination hostel(s). Changes to bookings cannot be made through this website and must be made directly with your destination hostel(s) provided your permitted dates. Changes to bookings cannot be guaranteed and are subject to the discretion of the hostel manager and availability. You can book for up to nine people using the website: [*]

Payments

All payments made in this website with debit or credit card, comprises the 100% of your entire booking. All payments made through PayPal, comprises a deposit for the cost of your entire booking. The deposit amount is charged to your card immediately, for deposit refund eligibility, refer to the Terms and Conditions received at the time of your booking. In case of PayPal, the remaining balance payment currency is either – Mexican Pesos, Euro or US Dollar as determined by Señor Frogs Hostel at the time of your booking (cash), if you choose to pay with debit or credit card the currency will be mexican pesos. Payment is settled at the value quoted at the time of booking. No further charges are made by this website relating to your payment transaction or currency charges. However, you may incur additional currency conversion charges from your bank or credit card company.

Bookings made on this website can be canceled or modified by contacting the destination hostel directly before 48 hours prior your arrival date only. For specific cancellation conditions relating to your booking, please refer to the Terms and Conditions received at the time of your booking - displayed both on screen and in the booking confirmation email. the remaining balance payment currency is either – Mexican Pesos, Euro or US Dollar as determined by Señor Frogs Hostel at the time of your booking (cash), if you choose to pay with debit or credit card the currency will be mexican pesos

Debit/Credit card: Upon booking, you are required to pay the complete amount of your reservation, which is non- refundable.

PayPal: Upon booking, you are required to pay a 1 (one) night stay deposit of the total cost, which is non-refundable. You are required to pay the remaining balance in local currency on arrival at your destination hostel(s).

Cancellations

Bookings made on this website can be canceled by contacting the destination hostel directly. Cancellations must be made 48 hours before your arrival date only, otherwise the total of your reservation will be charged. For reservations changes made on the Señor Frogs hostel website should be notified directly to the hostel. For specific cancellation conditions relating to your booking, please refer to the Terms and Conditions received at the time of your booking - displayed both on screen and in the booking confirmation email. For cancellations received outside of the specified timescales within the Terms and Conditions received when making a booking or if you fail to arrive for your booking, the complete amount will be charged.

All cancellation charges are made from the destination hostel to the same card number provided for your booking. To cancel your booking, contact the hostel directly, quoting your booking reference number. Cancellations must be made 48 hours prior your arrival day, otherwise the charge won't be refundable. Website reservations changes can only be made directly with the hostel(s). All changes are at the discretion of the hostel manager.

Refunds

Debit/Credit card: Your charge is non-refundable if you cancel your booking less than 48 hrs prior your arrival or no-show up at the hostel

Extranet websites: Your charge is non-refundable if your reservation has non-refundable rates (booking, expedia, hostelworld,etc.).

Your charge is non-refundable if you cancel your booking less than 48 hrs prior your arrival or no-show up at the hostel.

Legal Disclaimers

These booking terms & conditions should be referred to in context of this website's Legal Disclaimer. Booking Centers only, Check-in, You must check in at your destination hostel(s) before 23:59 (11:59 pm) local time. Upon failure to do so, you must contact the hostel(s) directly before 23:59 (11:59 pm) local time to confirm a later arrival time. Si no llegas tu reserva se pasa a No show y se te cobra el total de la reserva

Booking Centers only

Check-in

You must check in at your destination hostel(s) before 23:59 (11:59 pm) local time. Upon failure to do so, you must contact the hostel(s) directly before 23:59 (11:59 pm) local time to confirm a later arrival time. Failure to do this may result in your booking being cancelled.